About Our Certified Supervisor Supervisory & Leadership Skills

Time Training Center’s 5-day, 30-hour Certified Supervisor Supervisory & Leadership Skills Course equips you with a powerful framework to lead with clarity, adaptability, and impact. Effective supervision is not just about managing tasks, it's about leading people with confidence, credibility, and the ability to adapt. This program is designed to help aspiring and existing supervisors become impactful leaders by equipping them with a robust set of leadership and interpersonal tools essential for navigating today’s dynamic work environments.

Through interactive discussions, role-plays, and self-assessment exercises, you will explore practical strategies to influence, communicate, coach, and lead teams with confidence and purpose. You  will gain deep insights into their personal leadership style while learning how to motivate and develop others.

The course emphasizes the importance of leading through collaboration, continuous feedback, decision-making, and team empowerment. By the end of the program, you will be able to confidently handle one-on-one situations, resolve conflicts, foster team synergy, and apply effective problem-solving techniques that drive performance across departments.

Certified Supervisor Supervisory & Leadership Skills Course Objectives

Upon successful completion of Certified Supervisor Supervisory & Leadership Skills course, participants will be able to:

• Attain the knowledge and capabilities required to qualify as a Certified Supervisor: Supervisory & Leadership Skills professional
• Develop interpersonal skills that help you communicate, listen and handle conflicts in your supervisory role
• Become more effective at influencing others
• Accomplish goals and control outcomes when dealing with staff, peers, management and other departments
• Learn how to work with groups and teams to solve problems and accomplish projects
• Hold performance discussions that result in changed behavior and enhanced productivity
• Analyze your own style of behavior and recognize your strengths and weaknesses, and how to empower yourself and your staff
• Understand what leadership is from the supervisor’s point of view
• Build credibility and trust through consistent actions and communication
• Analyze effective listening processes and skills
• Learn participative leadership skills and techniques
• Apply the three steps of the continuous performance appraisal process
• Use coaching and mentoring techniques to develop others and give constructive feedback
• Utilize decision-making tools to lead with clarity and direction
• Apply problem-solving techniques to solve actual workplace issues
• Differentiate between teams and work groups and learn to build team effectiveness

Who Should Attend Our Certified Supervisor Supervisory & Leadership Skills?

This course is highly beneficial for professionals seeking to enhance their supervisory and leadership capabilities, including: 

• Newly appointed or experienced supervisors
• Team leaders and frontline managers
• Department coordinators and section heads
• Project supervisors and shift leaders
• Professionals transitioning from technical to supervisory roles
• Individuals preparing for a leadership or supervisory position

Certified Supervisor Supervisory & Leadership Skills Course Training Methodology

We employ a comprehensive and applied learning strategy, integrating theory with real-world implementation:

• 30% Conceptual Learning: Expert-led sessions on catalytic theory and engineering principles
• 20% Interactive Workshops: Group exercises, presentations, and technical discussion forums
• 30% Case-Based Learning: Industry-specific examples and troubleshooting scenarios
• 20% Technology Integration: Digital tools, simulations, and catalyst modeling applications 

Note: Instructors may adjust the training approach to fit technical requirements or participant engagement levels.

Certified Supervisor Supervisory & Leadership Skills Course Instructor

Our courses are delivered by highly qualified instructors with extensive experience in both industry and academia. With decades of hands-on expertise across a wide range of technical disciplines, our instructors are dedicated to providing high-quality, impactful training that equips participants with practical knowledge and skills they can immediately apply. Full instructor profiles are available upon request.

Certified Supervisor Supervisory & Leadership Skills Course Fees

The course fee includes the following:

• Course Materials: Comprehensive participant materials, including lecture notes, slides, and case study documents. (Tablet or IPAD)
• Coffee/Tea: Provided on arrival and during morning and afternoon breaks to keep participants refreshed.
• Buffet Lunch: Served daily to ensure participants have an opportunity to network and recharge during lunch breaks.

Certified Supervisor Supervisory & Leadership Skills Course Outline

Module 1: Introduction to Supervisory Leadership

• Pre-test assessment of existing knowledge
• Identify what is different in supervision and management today
• Recognize the new opportunities and challenges for modern supervisors
• Define personal goals and expectations for the course
• Understand what leadership means from a supervisor’s point of view
• Rank and evaluate essential leadership characteristics

Module 2: Core Leadership Competencies

• Distinguish between managers and leaders in practical terms
• Observe real-world examples of leadership in action
• Evaluate your own leadership capabilities and areas for growth
• Understand how leaders build credibility and trust
• Identify emerging leadership skills needed for the future
• Explore the enablers and barriers to effective supervisory leadership
• Develop a personal leadership development action plan

Module 3: Interpersonal Communication for Supervisors

• Identify behaviors that support or hinder effective communication
• Analyze and strengthen listening and questioning skills
• Practice participative leadership through role-play scenarios
• Create and resolve communication cases from real workplace experiences
• Handle one-on-one and group communications with greater impact

Module 4: Coaching and Mentoring Techniques

• Complete the Insight Inventory® to understand behavioral tendencies
• Recognize elements of effective feedback
• Write coaching statements based on real employee situations
• Learn the structure of effective coaching discussions
• Practice coaching and mentoring through realistic role plays

Module 5: Decision-Making Tools for Supervisory Effectiveness

• Explore multiple brainstorming methods and their advantages
• Examine how organizational culture affects creativity
• Apply structured problem-solving methods
• Solve job-related problems using practical decision-making techniques

Module 6: Team Leadership and Group Facilitation

• Understand the differences between teams and work groups
• Assess personal and team effectiveness in real scenarios
• Participate in team-building exercises to enhance group dynamics
• Practice facilitation techniques as a group or team leader
• Identify the stages of team development and how to support each phase

Module 7: Capstone and Assessment

• Review of Core Topics and Key Learnings
• Final Group Discussion and Q&A
• Competence Validation Exam
• Certificate Presentation

Course Completion Certificate

Upon successfully completing the Certified Supervisor Supervisory & Leadership Skills Course at Time Training Center, you will receive an official Course Completion Certificate. This certificate recognizes your achievement, enhanced leadership capabilities, and readiness to take on greater supervisory responsibilities.