About the Accident/Incident Investigation & Root Cause Analysis Course

Time Training Center’s 5-day/30-hour Accident/Incident Investigation & RCA course gives professionals a structured, actionable approach to prevent and manage workplace incidents. It equips you with the skills to investigate thoroughly, identify root causes, and develop effective corrective and preventive actions. The course covers systematic investigation techniques, emphasising data collection, evidence analysis, and objective interviewing skills.

The curriculum delves into various Root Cause Analysis (RCA) methodologies, including the 5 Whys, Fishbone diagrams, and Pareto Analysis, to help uncover underlying causes rather than just immediate symptoms. You will also explore accident causation theories, the role of human factors in incidents, and how to differentiate between accidents, incidents, and near misses. 

Through real-world case studies, group exercises, and practical demonstrations, our course ensures that theoretical knowledge is effectively translated into practical application. Our program empowers professionals to effectively document investigation results, ensure compliance with regulatory standards, and implement sustainable solutions to prevent future occurrences. It promotes continuous improvement in safety systems, enhancing workplace safety, reducing risks, and fostering a healthier, more secure work environment.

Accident/Incident Investigation & Root Cause Analysis Course Objectives

​By the end of this Accident/Incident Investigation & Root Cause Analysis training course, participants will be able to:​

• Understand which incidents warrant investigation and why prompt action is essential.
• Learn and apply effective investigation techniques, including interviews, data gathering, and evidence analysis.
• Develop skills to analyse incidents, focusing on identifying root causes rather than just immediate causes.
• Gain proficiency in applying root cause analysis tools such as 5 Whys, Fishbone diagrams, and Pareto Analysis.
• Develop the ability to conduct interviews and collect comprehensive, objective data for incident investigation reports.
• Learn to identify and apply corrective and preventive actions based on the investigation's findings.
• Understand how to document investigation results and avoid common flaws in investigation practices.
• Understand the critical differences between accidents, incidents, and near misses
• Recognise the human factors that contribute to incidents and learn to manage human error in investigations.
• Learn how to use risk management strategies for managing high-potential events and hazards.
• Appreciate the importance of corrective actions, including containment and longer-term solutions.

Training Methodology

We employ a comprehensive and applied learning strategy, integrating theory with real-world implementation:

• 30% Conceptual Learning: Expert-led sessions on catalytic theory and engineering principles
• 20% Interactive Workshops: Group exercises, presentations, and technical discussion forums
• 30% Case-Based Learning: Industry-specific examples and troubleshooting scenarios
• 20% Technology Integration: Digital tools, simulations, and catalyst modelling applications

Note: Instructors may adjust the training approach to fit technical requirements or participant engagement levels.

Course Instructor:

Our courses are delivered by highly qualified instructors with extensive experience in both industry and academia. With decades of hands-on expertise across a wide range of technical disciplines, our instructors are dedicated to providing high-quality, impactful training that equips participants with practical knowledge and skills they can immediately apply. Full instructor profiles are available upon request.

Course Fees

The course fee includes the following:

• Course Materials: Comprehensive participant materials, including lecture notes, slides, and case study documents. (Tablet or IPAD)
• Coffee/Tea: Provided on arrival and during morning and afternoon breaks to keep participants refreshed.
• Buffet Lunch: Served daily to ensure participants have an opportunity to network and recharge during lunch breaks.

Who Should Attend Our Accident/Incident Investigation & Root Cause Analysis Course?

This training course is highly beneficial for professionals responsible for safety, investigation, and reporting, including:

• All levels of management
• HSE Managers
• HSE Supervisors
• HSE Advisors
• Safety Practitioners
• Safety Committee Members
• Individuals responsible for investigating incidents

Course Outline

Module 1: Introduction to Safety and Incident Investigation

• Pre-test assessment of existing knowledge
• The importance of incident investigation in safety management
• Defining accidents, incidents, and near misses
• The role of incident investigation in minimising future risks
• Overview of key investigation methods and tools

Module 2: Understanding Safety Business and QHSE Objectives

• The intersection of safety, quality, health, and environmental objectives
• Understanding the organisational impact of safety incidents
• The business case for effective accident/incident investigation
• Establishing clear QHSE objectives within your team or organisation

Module 3: Hazard Identification and Risk Assessment

• Introduction to hazard identification techniques and tools
• Practical exercises in identifying workplace hazards
• Exploring risk management strategies and their application in real-world incidents
• The role of risk assessment in preventing accidents

Module 4: Accident Causation Theories and Models

• Analysing the theories behind accident causation, including Heinrich’s Domino Theory and Bird’s Accident Triangle
• Understanding the Loss Causation Model and its practical implications
• Identifying the hidden costs of accidents and their long-term effects on business and morale
• Group exercise to demonstrate causation theory in real incidents

Module 5: Effective Incident Investigation Process

• Step-by-step process of conducting an incident investigation
• Techniques for gathering accurate, complete, and unbiased data
• Understanding the roles and responsibilities of the investigation team
• Using the 4 P’s (People, Parts, Paper, Position) to analyse incidents
• Practical interview techniques for gathering insights from involved parties

Module 6: Root Cause Analysis (RCA) Tools and Methodology

• Introduction to RCA and its significance in incident investigations
• Applying 5 Whys, Fishbone Diagrams, Pareto Analysis, and other RCA tools
• Conducting RCA on real-world case studies
• Identifying human error versus system-induced errors in incidents
• Learning how to implement corrective actions based on RCA findings

Module 7: Action Items and Corrective Action Strategies

• Differentiating between containment actions and corrective actions
• Developing SMART (Specific, Measurable, Achievable, Relevant, Time-bound) action plans
• Evaluating and prioritising corrective actions for maximum impact
• Ensuring continuous improvement through follow-up and verification

Module 8: Reporting and Documentation in Incident Investigations

• Best practices for incident report writing
• Ensuring thorough, clear, and factual documentation
• Legal and regulatory aspects of incident reporting
• Addressing common mistakes in documentation and investigation processes

Module 9: Human Relations in Incident Reporting

• Understanding the human factors involved in accidents and incidents
• Managing the human aspects of investigation (e.g., stress, blame, culture)
• Effective communication during and after investigations
• Navigating the emotional impact of incidents on the team and stakeholders

Module 10: High Potential Events and Risk Management

• Identifying high-potential incidents and near misses
• Assessing and managing risks associated with these events
• Establishing a proactive risk management strategy
• Group discussion on managing high-potential risks in diverse industries

Module 11: Closing the Investigation and Continuous Improvement

• Reviewing the investigation closure process
• Presenting findings and recommending improvements
• Ensuring effective implementation of corrective actions
• Maintaining a culture of safety and continuous improvement in your organisation

Module 12: Capstone and Assessment

• Review of Core Topics and Key Learnings
• Final Group Discussion and Q&A
• Post-Test Evaluation
• Certificate Presentation

Course Completion Certificate

Upon completing your course at Time Training Center, you will be awarded an official Course Completion Certificate, recognising your achievement and the skills you've gained. This certificate validates your expertise and reflects the high standards of training you've undergone.