About Our Root Cause Analysis & Incident Accident Investigation Course

Time Training Center’s 5-day, 30-hour Root Cause Analysis & Incident Accident Investigation Course equips you with the skills to systematically investigate incidents and accidents, identify root causes, and implement effective corrective actions. Effective incident and accident investigation, coupled with thorough Root Cause Analysis (RCA), is pivotal to ensuring a safe and risk-free work environment. This course is designed to empower professionals, including Engineers, Supervisors, and Managers, with the essential skills to systematically investigate both incidents and accidents, uncover the underlying causes, and implement effective corrective actions. By leveraging investigative frameworks such as the "5 Whys," Fishbone diagrams, Pareto analysis, and other proven RCA techniques, participants will be equipped to not only identify immediate causes but also to pinpoint systemic issues that may have contributed to the event.

The focus of this course is on building competence in identifying and analysing incidents and accidents, from their initial occurrence to the development of corrective action plans. It covers the full spectrum of incident investigation, from hazard identification and data gathering to determining root causes and mitigating future risks. You will gain a practical understanding of human factors, organisational systems, and safety management systems, and learn how to integrate lessons learned from investigations into broader safety strategies.

Through case studies, group exercises, and interactive discussions, this course provides the necessary tools to analyse, document, and report incidents with an emphasis on both compliance and continuous safety improvement. By the end of the course, participants will be able to manage investigations effectively, preventing injuries, reducing property damage, and minimising financial losses.

Root Cause Analysis & Incident Accident Investigation  Course Objectives

Upon successful completion of this Root Cause Analysis & Incident Accident Investigation course, participants will be able to:

• Recognise which incidents and accidents require investigation based on severity and impact
• Utilise effective investigation and interviewing techniques to gather complete, objective, and accurate data
• Analyse incidents and accidents to identify both immediate and root causes
• Apply incident investigation frameworks like the "5 Whys" and Fishbone diagrams to uncover underlying causes
• Understand the role of human error and system-induced failures in incidents and accidents
• Develop clear, detailed, and actionable investigation reports that address corrective actions
• Implement hazard control measures and follow up on corrective actions to prevent future occurrences
• Demonstrate advanced knowledge of accident/incident prevention techniques
• Differentiate between incidents, accidents, and near misses in terms of their investigation and reporting
• Understand the regulatory frameworks governing accident/incident reporting and the legal implications of investigations
• Apply the principles of investigation, including information gathering, analysis, root cause identification, and development of action plans

Who Should Attend Our Root Cause Analysis & Incident Accident Investigation Course?

This course is highly beneficial for professionals who are directly involved in incident and accident investigation, as well as those responsible for safety management within operational environments, including:

• All levels of management
• HSE Managers and Supervisors
• HSE Advisors and Practitioners
• Safety Committee Members
• Incident Investigation Teams
• Risk and Safety Managers
• Safety Engineers and Technicians

Root Cause Analysis & Incident Accident Investigation Course Training Methodology

We employ a comprehensive and applied learning strategy, integrating theory with real-world implementation:

• 30% Conceptual Learning: Expert-led sessions on catalytic theory and engineering principles
• 20% Interactive Workshops: Group exercises, presentations, and technical discussion forums
• 30% Case-Based Learning: Industry-specific examples and troubleshooting scenarios
• 20% Technology Integration: Digital tools, simulations, and catalyst modeling applications

Note: Instructors may adjust the training approach to fit technical requirements or participant engagement levels.

Root Cause Analysis & Incident Accident Investigation  Course Instructor

Our courses are delivered by highly qualified instructors with extensive experience in both industry and academia. With decades of hands-on expertise across a wide range of technical disciplines, our instructors are dedicated to providing high-quality, impactful training that equips participants with practical knowledge and skills they can immediately apply. Full instructor profiles are available upon request.

Root Cause Analysis & Incident Accident Investigation Course Fees

The course fee includes the following:

• Course Materials: Comprehensive participant materials, including lecture notes, slides, and case study documents. (Tablet or IPAD)
• Coffee/Tea: Provided on arrival and during morning and afternoon breaks to keep participants refreshed.
• Buffet Lunch: Served daily to ensure participants have an opportunity to network and recharge during lunch breaks.

Root Cause Analysis & Incident Accident Investigation Course Outline

Module 1: Introduction to Incident and Accident Investigation

• Pre-test assessment of existing knowledge
• Overview of safety management principles and QHSE objectives
• Definitions of safety, hazards, risks, and their implications for incident and accident investigation
• Types of incidents and accidents, and how to classify them
• Group exercise on analysing real-world incident and accident data
• Introduction to hazard identification tools

Module 2: Accident and Incident Causation Theories

• Understanding causation theory and contributing factors to incidents and accidents
• Heinrich’s Domino Theory and its application to accident investigation
• Bird’s Accident Triangle and the Loss Causation Model
• Identifying hidden costs of accidents
• Group discussion on factors that contribute to incidents and accidents

Module 3: Investigation Process and Techniques

• Steps involved in a comprehensive incident/accident investigation
• Severity and responsibility matrices to assess incident/accident impacts
• Information gathering techniques and roles of the investigation team
• Differentiating between immediate causes, unsafe acts, and unsafe conditions
• Tools for information gathering: 4 P’s (People, Parts, Paper, Position)
• Interviewing techniques: conducting objective and effective interviews
• Differentiating between containment actions and corrective actions
• SMART methodology for formulating corrective actions
• Group exercise on investigation closure, report preparation, and documentation

Module 4: Root Cause Analysis (RCA) Methodology

• Overview of RCA and its importance in preventing the recurrence of incidents/accidents
• The RCA process: Define, Analyse, Solve
• Identifying and categorising levels of causes: immediate causes, root causes, contributing factors
• Practical application of RCA tools: Brainstorming, Pareto Analysis, 5-Whys, Fishbone diagrams
• Group exercises on analysing incidents using RCA techniques
• Case study analysis: Identifying root causes and formulating corrective actions

Module 5: Human Factors and Systemic Issues in Incident and Accident Investigations

• Understanding human error, system failures, and their impact on incident/accident causation
• Analysing human factors and systemic weaknesses during the investigation process
• Evaluating the role of organisational culture in preventing accidents and incidents
• Identifying potential improvements in systems and operations to reduce human error and risk
• Group discussion on overcoming common barriers to effective incident/accident prevention

Module 6: Developing Action Plans and Corrective Actions

• Techniques for developing comprehensive action plans based on investigation findings
• Applying corrective actions and ensuring follow-up
• Evaluating the effectiveness of implemented corrective actions
• Integrating lessons learned from investigations into safety management systems
• Overview of incident reporting and the role of management in overseeing corrective actions

Module 7: Reporting and Documentation

• Key components of an investigation report and its role in compliance
• Best practices for documenting incidents and accidents
• Legal considerations and implications of incident/accident reports
• Communicating findings and corrective actions to management and stakeholders
• Group exercise on creating and presenting investigation reports

Module 8: Risk Management and High-Potential Incidents

• Identifying and managing high-potential incidents and accidents (HPI)
• Techniques for risk assessment and risk management in the context of incident investigation
• The role of RCA in risk management and accident prevention
• Group exercise on applying risk management principles to real-world case studies

Module 9: Capstone and Assessment

• Review of Core Topics and Key Learnings
• Final Group Discussion and Q&A
• Post-Test Evaluation
• Certificate Presentation

Course Completion Certificate

Upon successfully completing the Root Cause Analysis & Incident Accident Investigation Course at Time Training Center, participants will receive an official Course Completion Certificate. This certificate recognises their proficiency in identifying root causes, conducting incident investigations, implementing corrective actions, and improving safety and operational processes.