About the Emergency Response, Crisis Management & Risk Assessment Course

Time Training Center's 5-day/30-hour "Emergency Response, Crisis Management & Risk Assessment" course is specifically designed for professionals in high-risk sectors, particularly oil and gas, to address increasingly complex emergencies and crises. This program provides a solid understanding of emergency response mechanisms, crisis management frameworks, and risk assessment methodologies. These skills are crucial for preventing incidents from escalating into full-scale crises.

You can gain strategic insights into categorising and responding to incidents, managing emergency communication centers (ECCs), and leading on-scene operations with emphasis on the "Golden Hour." The course also explores the critical integration of Business Continuity Management (BCM) with Incident Command Systems (ICS), highlighting international best practices and applicable standards to align operational resilience. Gain the skills to engage media confidently, safeguard your organisation’s reputation, and coordinate communications across stakeholders and digital platforms.

Through real-world case studies, hands-on simulations, and tabletop exercises, you will enhance their readiness for high-pressure scenarios, addressing pre-incident planning, post-incident debriefing, and the psychological dimensions of crisis management. This training ultimately builds resilient leadership and organisational agility, preparing individuals and organisations to effectively prepare for, withstand, and recover from critical events.

Emergency Response, Crisis Management & Risk Assessment Course Objectives

​By the end of this Emergency Response, Crisis Management & Risk Assessment training course, participants will be able to:​

• Understand the differences and interrelationships between incidents, emergencies, and crises, and how to organise structured responses accordingly.
• Develop risk mitigation strategies tailored to current and emerging threats, including cyber risks, political instability, and large-scale industrial incidents.
• Establish and configure Emergency Communication Centres (ECCs) to ensure accurate, timely, and effective information flow.
• Design roles and responsibilities within Emergency Response Teams (ERT) and Crisis Management Teams (CMT) to enhance coordination and decision-making.
• Apply proven methodologies for on-scene incident command, with emphasis on the “Golden Hour” and leadership actions that prevent escalation.
• Integrate Business Continuity Management (BCM) and Incident Command Systems (ICS) to align operational resilience with international standards.
• Utilise effective stakeholder and media engagement strategies to protect organisational reputation and maintain trust during high-stress scenarios.
• Assess, design, and implement Crisis Management Plans (CMP) and Business Impact Analyses (BIA) using practical tools, templates, and case examples.
• Select and execute realistic training simulations and exercises to evaluate crisis preparedness and identify improvement areas.
• Conduct post-incident debriefings and evaluations, recognising both technical gaps and psychological impacts on personnel.

Training Methodology

We employ a comprehensive and applied learning strategy, integrating theory with real-world implementation:

• 30% Conceptual Learning: Expert-led sessions on catalytic theory and engineering principles
• 20% Interactive Workshops: Group exercises, presentations, and technical discussion forums
• 30% Case-Based Learning: Industry-specific examples and troubleshooting scenarios
• 20% Technology Integration: Digital tools, simulations, and catalyst modelling applications

Note: Instructors may adjust the training approach to fit technical requirements or participant engagement levels.

Course Instructor

Our courses are delivered by highly qualified instructors with extensive experience in both industry and academia. With decades of hands-on expertise across a wide range of technical disciplines, our instructors are dedicated to providing high-quality, impactful training that equips participants with practical knowledge and skills they can immediately apply. Full instructor profiles are available upon request.

Course Fees

The course fee includes the following:

• Course Materials: Comprehensive participant materials, including lecture notes, slides, and case study documents. (Tablet or IPAD)
• Coffee/Tea: Provided on arrival and during morning and afternoon breaks to keep participants refreshed.
• Buffet Lunch: Served daily to ensure participants have an opportunity to network and recharge during lunch breaks.

Who Should Attend Our Emergency Response, Crisis Management & Risk Assessment Course?

This training course is highly beneficial for professionals responsible for planning or responding to incidents, emergencies, and crises, particularly in the oil and gas sector, including:

• Ministry of Government Regulators
• Fire, Safety, and Security Professionals
• Operations, Asset, and Facility Professionals
• Risk, Marketing, and Insurance Professionals
• Designated Incident, Emergency, and Crisis Response Professionals
• Line Managers, Supervisors, and other professionals wishing to appraise their comprehension of emergency response.

Course Outline

Module 1: Risk Evaluation and Strategic Response Frameworks

• Pre-test assessment of existing knowledge
• Evaluate and mitigate key risks facing the oil and gas industry
• Differentiate between incidents, emergencies, and crises, and structure teams accordingly
• Analyse geopolitical influences, cyber threats, and security challenges
• Apply essential checklists for crisis management and leadership behaviour
• Identify weaknesses in emergency planning and levels of preparedness
• Understand program evaluation through internal and external audits

Module 2: Emergency Communication and On-Scene Command

• Design and configure Emergency Communication Centres (ECCs) for effective information flow
• Define roles and responsibilities to maximise emergency team performance
• Identify and manage emerging issues before escalation into full crises
• Implement essential elements of incident command and on-scene management
• Apply the “Golden Hour” principle to prioritise critical response actions

Module 3: Business Continuity Integration and Incident Command Systems

• Integrate Business Continuity Management (BCM) into oil and gas emergency strategies
• Develop Business Impact Analyses (BIA) using real-world formats and templates
• Participate in practical BCM exercises and analyse relevant case studies
• Examine critical elements of corporate command and control
• Review international standards and frameworks for ICS, spill response, and crisis planning

Module 4: Stakeholder Engagement and Media Management

• Communicate effectively with internal and external stakeholders, including government, public, and employees
• Manage traditional and digital media interactions during crises
• Leverage tools to control social media narratives and misinformation
• Protect and manage corporate brand and reputation under pressure
• Utilize media management templates and guidelines for interviews and press conferences
• Engage in syndicate exercises to simulate media and stakeholder engagement

Module 5: Crisis Plan Testing, Simulation, and Post-Incident Review

• Understand the importance of practice through lessons from major incidents (e.g., Piper Alpha)
• Select appropriate types of exercises based on asset risks and scenarios
• Identify key response functions for testing and performance outcomes
• Conduct structured post-incident and post-exercise debriefings
• Analyze findings and generate actionable recommendations and follow-up plans
• Recognize psychological impacts of crisis events and develop support mechanisms for affected personnel

Module 6: Capstone and Assessment

• Review of Core Topics and Key Learnings
• Final Group Discussion and Q&A
• Post-Test Evaluation
• Certificate Presentation

Course Completion Certificate

Upon completing your course at Time Training Center, you will be awarded an official Course Completion Certificate, recognizing your achievement and the skills you've gained. This certificate validates your expertise and reflects the high standards of training you've undergone.